If the public safety situation seems
urgent and has the potential of escalating by not making the telephone
call, call 9-1-1. The 9-1-1 professional will determine whether the
call should be processed via 9-1-1, or whether the caller should be
referred to another number or agency as appropriate.
If you call 9-1-1 by accident, do not
hang up. Stay on the line and tell the dispatcher that everything is
all right. If you don't, the dispatcher may think that something is
wrong and send a police officer.
WHAT SHOULD I DO WHEN I CALL 9-1-1?
WHAT WILL THE DISPATCHER WANT TO KNOW?
The person answering 9-1-1 is a trained
dispatcher. They have been trained as to what questions to ask (e.g.
WHAT is happening, WHERE the situation is occurring, WHEN did the
incident occur, WHO is involved, WEAPON involvement, INJURIES, etc.)
Once initial information is obtained additional questions may be asked
depending on the type of call. Be prepared to state the nature of the
emergency. This information is to assist the dispatcher to more quickly
identify the most appropriate assistance.
Be prepared to follow the dispatchers
line of questioning (e.g. WHAT is happening, WHERE the situation is
occurring, WHEN did the incident occur, WHO is involved, WEAPON
involvement, INJURIES, etc.).
WHAT IF I NEED HELP BUT IT'S NOT AN
EMERGENCY?
Use these seven digit numbers for
Police, Fire, and Ambulance services
Police (740) 423-7631
Fire (740) 423-9681
Emergency services are provided
by a full-time police department and volunteer fire department.